Housing Authority Supervisor (HCV) (200 views)

The Housing Authority Supervisor oversees the activities of the Section 8 Housing Choice Voucher Program department.

The Housing Authority Supervisor monitors, supervises and formally evaluates the work of others. This job class functions at the full supervisory level of performance and the majority of duties are directly related to the supervision of a significant number of staff members. Employees in this job class are responsible for the successful implementation of assigned functions while ensuring compliance with a variety of pertinent federal, and Agency regulations, guidelines and policies. This job class requires a thorough knowledge of the above stated regulations, guidelines and policies as well as excellent supervisory and communication skills. 

SUPERVISION RECEIVED AND SUPPORT/GUIDANCE EXERCISED

• Receives direct supervision from the HCV Program Manager.
• Provides technical and directional guidance and training to other HCV staff

Staff Supervision
Model supervisory strategies and approaches that demonstrate the Agency Cultural Objectives in all aspects of staff communication and supervision, when supervising directly or when coaching a staff member to whom you have delegated supervisory responsibility. Supervisory duties include the responsibility to:

• Provide new employee orientation and training
• Ensure that assigned staff has appropriate equipment and knowledge of procedures for implementing the work objectives
• Monitor assignments and maintain the level of productivity in the unit or department
• Assure quality of service to the internal and/or external customer base
• Establish performance objectives and provide ongoing feedback
• Write and conduct performance reviews that communicate both honest assessment and clear goals and objectives
• Conduct staff meetings, resolve staff issues and build team relationships
• Communicate management’s position, Agency information and work changes to employees
• Comply with Agency policies and practices when acting on or reviewing personnel-related issues including, but not limited to: staff selection, salary offers, time off and overtime requests, employee complaints and concerns and termination

Daily Operations

• Lead and train staff to provide, implement and maintain subsidized housing programs, specifically for the Housing Choice Voucher- Intake department. 
• Responsible for assisting in the administration of subsidized housing programs, applies HUD established policies and procedures while ensuring all State and Federal mandated regulations are being met while dealing with clients and their information.  
• Oversees HUD established policies and procedures for the vouchers to ensure staff is consistently producing on-time and accurate income, rent and subsidy calculations and determines tenant eligibility within time frames established
• Oversees, implements and conducts as required annual and interim recertification in adherence with program requirements. 
• Oversees staff with one-on-one and group program information sessions. 
• Maintain waiting list for Conventional and section 8 housing programs
• Develop processes for efficient workflow
• Handle contract negotiations with owner/agent
• Promote quality customer service
• Facilitate Section 3 employment opportunity program

EDUCATION/EXPERIENCE

Bachelor’s Degree plus 2 years experience of work in housing, advocacy, community development, and/or other relevant areas preferred. Associate’s Degree (A.A.) or equivalent from two-year college or technical school and 5 year related experience and/or training or equivalent of education and experience.

Preference is given to candidates with previous supervisory experience.

SHRA is an Equal Opportunity Employer.

As a condition of employment with SHRA, this employee will be required to complete a COVID-19 vaccination recommended by the Centers for Disease Control and Prevention and approved by the U.S. Food and Drug Administration (including for emergency use) and provide proof of vaccination to the Human Resources Department prior to employment.