Serves as the chief administrative representative for an Affordable Housing Residential Community. Manages staff and activities related to the operation of the community, including marketing, maintenance, administration, community relations, resident relations, and occupancy.
- Establishes community goals and objectives consistent with Sequoia Living Mission Statement, Core Values, Strategic Plan and Home Office policies and procedures. Assures that plans and actions meet established goals and objectives.
- Develops long-term strategies to address operational and capital plans, major projects, community improvements, staffing needs, programs, and services. Works in conjunction with the Director of Affordable Housing.
- Manages the financial aspects of the community including, but not limited to capital and operating budget development and analysis, administration and forecasting. Works in conjunction with the Director of Affordable Housing and within Low-Income Housing Tax Credit (LIHTC), Housing and Urban Development (HUD) and Sequoia Living guidelines.
- Reviews and approves all purchases of supplies, equipment, and contracted services for community. Manages accounts receivables/payables within Sequoia Living guidelines.
- Markets fair housing to prospective residents, the community, and general public in compliance with LIHTC and HUD regulations. Provides home visits as needed for applicants with disabilities.
- Welcomes and orients new residents to the community and manages unit turnover. Maintains occupancy levels according to LIHTC, HUD and Sequoia Living standards.
- Oversees maintenance of the community (building and equipment) to ensure the health and safety of the residents and staff.
- Ensures that operating procedures comply with LIHTC, HUD, Sequoia Living, and all other applicable regulations and requirements. Stays current on all regulations, requirements and standards.
- Ensures compliance with government agency reporting requirements; interprets and applies LIHTC, HUD and Sequoia Living rules, regulations, policies and procedures.
- Interviews, hires, trains, supervises and motivates employees and manages staff performance.
- Fosters positive resident relations; acts as liaison between resident groups and Sequoia Living Home Office and Board of Directors. Maintains awareness of available community resources.
- Communicates issues and concerns regarding all aspects of community operations to Home Office staff.
- Develops, recommends and implements policies, procedures, internal community’s house rules and regulations for the community in conjunction with the Home Office Management staff.
- Assumes management responsibility for additional properties contracted through Sequoia Living as assigned.
- Participates as a member of the Sequoia Living Management Staff on task forces and committees as required or assigned. May conduct research, prepare recommendations and participate in promotional activities as directed.
- Serves as Facility Risk Manager, overseeing loss prevention and control activities for the community under the auspices of the Corporate Risk Management Program.
- Implements all Sequoia Living Safety Programs with the Director of Facilities, including oversight of community’s Safety Committee and Disaster Preparation Plan. Ensures Safety Program requirements are being met and are in compliance with Sequoia Living policies and procedures and the California Code of Regulations, Title 8.
Bachelor’s degree in a related field or equivalent experience. Minimum five (5) years progressive industry-specific experience and three (3) years leadership/management experience. Master’s degree in a related field highly desirable. Work experience at a residential building or similar community preferred. Certified Aging Services Professional (CASP, formerly RHP) preferable. California driver’s license, proof of insurance, clean driving record and the ability to travel to multiple locations.
Sequoia Living is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Sequoia Living will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective employees and incumbents to discuss potential accommodations with the employer.
Pursuant to the San Francisco Fair Chance Ordinance, we may consider for employment qualified applicants with arrest and conviction records.