Under administrative direction, plans, organizes, manages, and provides direction and oversight for major functions of the Santa Clara County Housing Authority (Agency) Administrative Services Department including human resources, risk management, safety and training, procurement, and customer service/reception; fosters cooperative working relationships and coordinates assigned activities with other Agency departments, regulatory and other agencies, and the public; provides highly responsible and complex professional assistance to the Director of Administrative Services, and Executive Management Team in areas of expertise; performs related work as required.
This is a senior management classification that oversees, directs, and participates in all activities of the Administrative Services Department, including short- and long-term planning and development and administration of departmental policies, procedures, and services. This class assists the Director of Administrative Services, and Executive Management Team in a variety of administrative, coordinative, analytical, and liaison capacities. Successful performance of the work requires knowledge of public policy, Agency functions and activities, and the ability to develop, oversee, and implement the Agency’s human resources and risk management, procurement and contracts, and customer service/reception programs. Responsibilities include coordinating the activities of the department with those of other departments and outside agencies and managing and overseeing the complex and varied functions of the department. The incumbent is accountable for accomplishing departmental planning and operational goals and objectives and for furthering Agency goals and objectives within general policy guidelines.