Director of Affordable Housing Compliance (289 views)

San Diego, CA
March 4, 2020 2020-05-03
Job Description

DUTIES AND RESPONSIBILITIES:

· Manages and oversees a team of Compliance Analysts located in one or more locations.

· Acts as first level escalation point for any issues that may arise.

· Travel to various sites as is necessary.

· Completes second pass review of all compliance files or assigns a Compliance Analyst to perform second pass.

· Conducts regularly scheduled spot audits to ensure that compliance files are complete and “audit-ready.”

· Provide copies of compliance files in the event of an audit.

· Works in a consultative manner to make necessary updates and/or changes to the Compliance regulations.

· Oversees daily, weekly, and monthly compliance related reports.

· Generates and distributes compliance reports; ensures all information is up-to-date.

· Responds to inquiries and requests promptly; stays current with e-mail and voicemail; ensures proper coverage for absences.

· Contributes to compliance training programs; assists in training new employees on compliance program.

· Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

· Directly supervises employees within the Compliance department.

  • Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

· Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS:

· One or two years of management or supervisory experience

· Two to three years related experience or equivalent.

· Commitment to excellence and high standards

· Excellent written and oral communication skills

· Strong organizational, problem-solving, and analytical skills

· Ability to manage priorities and workflow

· Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

· Acute attention to detail

· Excellent customer service skills

· Ability to deal effectively with a variety of individuals at all organizational levels.

· Ability to communicate professionally and effectively in person, on the phone, electronically, or through other means to individuals and groups

  • Proficient in Local, State & Federal Housing programs and company procedures.

· Good judgment with the ability to make timely and sound decisions

· Ability to direct and recommend cost-effective creative solutions

· Ability to work on complex projects with general direction and minimal guidance.

· Professional appearance and demeanor

· Ability to effectively present information and respond to questions.

  • Must be competent in basic computer skills, typing, spelling, telephone techniques and basic mathematics.
  • Must have the ability to speak, read, write and understand English. Be able to comply with both the written and verbal instructions given in English.
  • Must have the specific ability to follow and give technical instructions.

The Employee will be expected to:

  • Have excellent communication skills, both oral and written; ability to read, understand and comply with written policies.
  • Have strong interpersonal and communication skills and the ability to work effectively with a wide range of residents, owner representatives and employees.
  • Speak effectively and persuasively in a variety of situations.
  • Perform basic and complex mathematical and statistical calculations.
  • Exercise a high degree of sound independent judgment and work within established guidelines with little or no direct supervision.
  • Solve problems and deal with a variety of variables in situations where little or no standardization exists.
  • Work proactively, utilizing innovative techniques and ingenuity in completing daily tasks, as well as, in responding to crisis situations.
  • Have computer competency and programs used by the company.
  • Become proficient in all Local, State & Federal Housing programs and company procedures.
  • Be competent to take over an apartment community as a Site Manager, if necessary.
  • Pass all required company and agency educational requirements and examinations.

The Employee’s responsibilities will include but are not limited to the following:

  • To complete & disseminate monthly Tax Credit Compliance reports to Properties and owners when requested.
  • Perform file, waiting list, and general office procedure inspections according to Regulatory agreement from each property.
  • Complete file reviews according to portfolio schedule.
  • Approve move-in files and recertifications for tenants in accordance with the affordable housing programs of the property.
  • Review and approve tenant occupancy, unit transfers.
  • Monitor tenant file documents to ensure compliance with program regulations.
  • Work with Property Managers in compliance issues with owners, syndicators, banks, etc.
  • Assist Supervisor with Manager’s Handbook changes.
  • Prepare Agency response letters as required by the specific agency conducting the inspection.
  • Monitor Income & Rent limits as well as utility allowance schedule for each property specific to the programs.

In some instances the employee will:

  • Be required to be bilingual in English and Spanish.
  • Be asked to assist in the management of properties or the training of new managers.
  • Perform any other tasks that may be assigned, from time to time, by Supervisor.