Director of Property Management (689 views)

Los Angeles, CA
April 9, 2020 2020-06-08
Job Description
Job Description

The Cesar Chavez Foundation, a California non-profit public benefit corporation, was formed in 1966 by Cesar Chavez and the leadership of the United Farm Workers of America, AFL-CIO (“UFW”), Senator Robert F. Kennedy and Walter Ruether, President of the United Automobile Workers (UAW) to address the social, economic and health needs of farm workers throughout the United States. Throughout the years, the CCF has adopted an aggressive and innovative approach to addressing the needs of farm worker communities by developing and operating a chain of rural farm worker health clinics, farm worker cooperatives, and the nation’s first farm worker retirement home. In addition, the CCF established educational and vocational training programs that prepared farm workers for employment outside the agricultural industry.

In the mid 1990’s the CCF consolidated its operations. Social service offices throughout California were spun-off and are now administered by the UFW. The vocational and training programs were decentralized to ensure continued high quality instruction. As a result of this new corporate direction, the CCF embarked in an ambitious plan of expansion into affordable housing and Spanish radio broadcast. As of today, the CCF has developed more than 5,000 affordable housing units, and owns and operates nine radio stations in California, Arizona, Texas, and New Mexico. A key component of the CCF’s expansion strategy calls for the establishment of development offices throughout the Southwestern United States. Offices in California, Arizona, Texas, and New Mexico provide the CCF with a more localized presence, enabling the CCF to better assess local needs, identify opportunities and access local resources.

Position Summary

The Director of Property Management’s goal and over-riding responsibility is to preserve as well as enhance the financial and social value of the CCF’s multi-state real estate portfolio. As a team leader, the Director ensures the long-term fiscal and physical viability of all properties, oversees development and implementation of annual property management and maintenance plans, provides key leadership to the resolution of complicated property compliance and performance matters, and manages the appropriate internal infrastructure of the Property Management division. It is a demanding position with a high degree of responsibility, thereby requiring an individual with keen analytical skills, proven negotiating experience, savvy political skills, precise coordination, considerable vision and laudable people skills. A more detailed job description follows this letter.

PRINCIPAL QUALIFICATIONS, RESPONSIBILITIES AND DUTIES include the following. Others may be temporarily or permanently assigned.

PROGRAM VISIONING, PLANNING AND MANAGEMENT

· A heart-driven commitment to fight for social justice through the oversight and management of safe, decent and affordable housing

· Assist the Vice President in the setting of aggressive performance goals for the oversight and management of affordable housing projects throughout the country;

· Oversee the implementation and achievement of those goals;

· Develop and continually evaluate programmatic vision for the Property Management division.

· Participate in annual operational planning for the President;

· Orchestrate annual operational planning for the Property Management division;

· Periodically re-evaluate the operating structure of the Property Management division, and make changes and refinements as necessary to ensure effective operations;

· Develop and manage the implementation of management tools, protocols and reporting systems, and revise as necessary;

· Analyzes activities, costs, operations and forecast data to determine entity progress toward stated goals and objectives;

· Orchestrate the execution and delivery of internal and external reporting, including the sharing of information with development, financial management and legal counsel staff;

· Report and participate at the CCF’s monthly Management by Objectives and Results (MOR) meeting, and;

· Miscellaneous administrative, personnel and budgeting tasks.

PROPERTY MANAGEMENT

· Maintain CCF’s Property Management’s affordable housing status;

· Maintain high quality property management with reduced resources;

· Prepare and coordinate approval operating budgets for all CCF properties;

· With thorough knowledge of asset management issues, oversees management of the residential and commercial properties owned by the CCF and its affiliates and subsidiaries;

· Establish sound management practices and procedures, including but not limited to, the development of lease or rental agreements, collection of rents and impound and property maintenance;

· Coordinate contracts for services of vendors, maintenance and grounds keeping personnel;

· On a periodic basis, reviews and evaluates the physical condition of each property;

· Direct formal and in-service training programs for all employees to ensure standardization of operating and maintenance policies and procedures;

FINANCIAL MANAGEMENT

· Develop the annual operating budget for the Property Management division;

· Assume responsibility for managing the administrative revenues and expenses of the Property Management division;

· Plan and manage the project-specific cash flows to ensure timely and sufficient payment of all operating expenses, as well as payment to the deferred developer fees;

· Plan and manage the project-specific cash flows to ensure that the maximum amount prudently possible is contributed to the CCF’s general Fund;

· Continuously seek to innovative ways to generate and increase miscellaneous income.

· Secure financial tools (e.g. lines of credit) from vendors and suppliers to facilitate the efficient operation and effective maintenance of all properties;

· During acquisition and rehabilitation projects with HUD-required Construction Escrows, ensure that the funds for construction, sometimes from multiple sources, flow in a timely manner so that construction is not delayed and operating revenue is not used;

STAFF MANAGEMENT

· Recruit, select, retain and develop staff consistent with annual management goals;

· Train staff in all pertinent issues of property management, including, but not limited to, fair housing laws, maintenance routines, regulatory compliance issues and financial management.

· Continually motivate staff to full-heartedly implement the programmatic vision and achieve the agreed-upon management goals;

· Oversee and manage the daily work of support staff;

· Provide staff with regular feedback on the quality of their work;

· Conduct annual and semi-annual staff evaluations;

· Develop training plans for each staff member, and ensure the completion of each individual training plan;

· Periodically assess staffing and implement changes and corrections as necessary, and;

· Ensure appropriate compliance by all staff to the CCF’s operating policies and procedures.

COMMUNITY RELATIONS

· Identify major stakeholders of each project and oversee the procurement of each stakeholder’s support.

· Responds to and resolves difficult and sensitive tenant inquiries and complaints;

· Plans and develops industry, labor and public relations policies designed to improve entity’s image and relations with residents, employees and public;

· Collaborate with personnel from government and private agencies to re-structure loans, acquire rental subsidies or other resources available to stabilize the long-term financial operation of all projects;

· Work effectively in a multi-cultural environment with a wide range of community-based organizations and low-income persons, public officials, private sector lenders and community leaders in a team-based approach. Must have multi-state experience.

SUPERVISORY RESPONSIBILITIES

Will directly supervise a large number of professional staff, in addition to clerical staff. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities will include participation in interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and solving problems.

EDUCATION AND/OR EXPERIENCE

Requirements:

Bachelors Degree required or Masters in Urban Planning or Real Estate Development Preferred

8 to 10 years affordable housing real estate development experience

Experience supervising professional and clerical staff

Excellent communication skills

Bilingual Spanish preferred/required

Ability to travel up to 25% of the time