Housing and Community Services Manager (141 views)

642 California 152, Gilroy, CA 95020 US
August 22, 2023 2023-10-21
Job Description

Community Development Department
Housing and Community Services Division
$10,698.67 – $14,267.50 Monthly Plus Excellent Benefits

Opportunity to work a 9/80 work schedule with every other Friday off. 
Do you have a desire to make a meaningful impact in a progressive and diverse community?  Lead the new Housing and Community Services Division in the City of Gilroy. 
The City of Gilroy is an equal opportunity employer and supports workforce diversity, equity, inclusion, and belonging. Join our team! 

The City of Gilroy recently created a dedicated and focused Housing and Community Services Division to make more concentrated efforts on affordable housing production, preservation, protection of tenants and residents, and coordination of support services for those in community that are unhoused.  Therefore, the City is currently recruiting for a full-time Housing and Community Services Manager (HCSM) to support these efforts. This exciting position provides a monumental opportunity to make a significant difference and address various challenges related to housing needs.

The HCSM will work under the general supervision of the Community Development Director and will direct, plan, supervise, and coordinate the work of the Housing and Community Services Division. Responsibilities include providing leadership and oversight of the development and administration of housing programs, grant-funded services, and resources to support long-term housing stability and affordability for the community, including unhoused and vulnerable residents. Through partnerships with public agencies and nonprofit organizations, the HCSM will lead the Division in implementing projects and programs to address housing needs for a diverse community and assisting families and individuals that are experiencing, or at risk of, homelessness. The HCSM will work with the Community Development Director to identify and develop strategic housing initiatives consistent with City goals and priorities.

This position is an exempt, mid-management level position that must exercise competent discretion and judgement in the performance of duties and interactions with others. This position will be included with the Gilroy Management Association employee group.

The Community Development team is a close-knit group with a strong sense of camaraderie. When you join our team, you will work amongst dedicated professionals who share a passion for serving the residents of Gilroy and improving the community. Our goal is to continuously enhance a better quality of life for those who live, work, and visit the City of Gilroy by maintaining our commitment to working with the public, development community, and non-profit organizations to promote safe, attractive, and sustainable development, and facilitate development projects that meet the city’s objectives. The Community Development team values teamwork, innovation, collaboration and offers a busy, yet supportive environment.


  • Be well experienced in the administration and management of local government Housing and Community Service programs. 
  • Develop and implement a variety of programs, projects, and federal, state, and regional housing/community service grants. 
  • Demonstrate compassion and a strong ability to work with culturally and economically diverse individuals and families, and those impacted by homelessness. 
  • Confidently interact and effectively communicate with members of the community both verbally and in writing and will be knowledgeable of outreach methods using a variety of platforms and languages. 
  • Be a solutions-oriented leader and a collaborative problem solver with competent decision-making skills.  
  • Have quality supervisory and management skills with experience in training and evaluating staff creating development goals and set work priorities.  
  • Stay abreast of evolving laws and regulations relating to affordable housing and housing programs. 
  • Maintain effective working relationships with funding agencies, community-based organizations, other public agencies, and the public. 
  • Be knowledgeable in the areas of grant administration, contract development, and budgeting principles. 
  • Provide exemplary customer service skills to include timely and accurate responses to residents and customers conjoined with empathy and a sincere desire to provide service to the community.
  • Have strong time management skills to effectively manage workload.
  • Have strong attention to detail.


  • Collaborate with Santa Clara County Office of Supportive Housing to develop affordable housing at 8th and Alexander site through conducting community outreach, maintaining proactive communication, and coordinating development processes from beginning to project completion.
  • Implement an affordable housing policy and a prioritization system for affordable units in collaboration with members of the Community Development Department. 
  • Conduct regular meetings and proactive communication to increase collaboration among service providers and the City to connect the unhoused with services.  Pursue funding and robust resources for unhoused individuals and families.
  • Manage and implement Community Development Block Grant program to provide public services, public improvements, or other programs to meet community’s priority needs and develop five-year Consolidated Plan and related reports.  Collaborate with Santa Clara County to implement Permanent Local Housing Allocation grant fund through conducting community outreach and funding allocation.
  • Create and manage an affordable housing inventory in coordination with a consultant, including implementing controls on units, monitoring units, identifying and preserving at-risk units, and administering processes for new units.


  • Any combination of experience and education equivalent to (equivalency shall be made at the sole discretion of the City of Gilroy): 
  •  A Bachelor’s degree from an accredited college or university with major coursework in public administration, business administration, or any field related to community development, housing policy or services, community services, or social science.
  • Five (5) years of increasingly responsible professional experience in affordable housing programs or development, public services grant program administration, housing policy development or financing, community services program development and delivery, resource development, or other closely related activities.
  • A Master’s degree may be substituted for one year of the required professional experience.
  • Possess and maintain a valid California Driver License and a safe driving record necessary to operate assigned vehicle(s).
  • Strong computer/technology skills required.
  • Willing to continue education and training, and expand skills, by taking additional courses, attend seminars, workshops, and individual study. 
  • Pass a post-offer medical examination, which includes a drug test.
  • Pass a detailed employment background check which includes a Department of Justice criminal record check for employment.
  • Prefer non-tobacco user.
  • Bilingual (English/Spanish) highly desired, but not required. 

If you are interested in pursuing this exciting career opportunity please attach and submit the following required items with your NEOGOV application:

  • A completed City of Gilroy online application including supplemental responses.
  • A detailed cover letter expressing your interest in the position with the City of Gilroy is required. 
  • A detailed resume that highlights your related skills and experience is required. 

City Application Form – Candidates must complete the NEOGOV City of Gilroy application form for this position and submit online. Please prepare attachments prior to completion of the NEOGOV application as incomplete applications will not be accepted.
Apply Online: Go to https://www.governmentjobs.com/careers/cityofgilroy. You can apply online by clicking on the job title you are interested in and clicking on the “Apply” link. After viewing the Job Description, click the ‘Apply’ tab. If this is the first time you are applying using our online job application, you will need to create an account and select a Username and Password. After your account has been established, you can import your resume from LinkedIn, upload it from a saved document on your computer, or manually enter your personal information. This application will be saved and used to apply for future job openings.

Recruitment Schedule – Key Dates*

  • Application Closing Date:  September 29, 2023
  • First Round Oral Board: October 18, 2023
  • Final Interview: Week of October 23, 2023 

(*Note: The examination process/schedule may be changed as needed by the City.)

Only complete application packets will be reviewed. Only the most qualified applicants with the most relevant experience and education will be invited to continue in the selection process. In addition, final candidates for the position are required to pass an employment background check, State of California Department of Justice criminal records check, medical evaluation, and drug screen, given at the City’s expense, prior to appointment. If special accommodations are necessary at any stage of the selection process, please contact the Human Resources Department right away 408-846-0228.

Attention: Communication regarding your status in this recruitment process will be conducted via e-mail. Be sure to include an e-mail address on the employment application. Applicants are responsible for notifying Human Resources of any changes to an e-mail address and/or other contact information.