Housing Supervisor, Flex/Prevention Programs (154 views)

3815 Washington Street, Boston, MA 02131 US
April 29, 2024 2024-06-28
Job Description

FamilyAid is Greater Boston’s leading provider of solutions to family homelessness. Our mission is to empower parents and caregivers facing homelessness to secure and sustain housing and build solid foundations for their children’s futures.

We prevent homelessness whenever possible; reduce harm if homelessness can’t be avoided by getting families stably housed as quickly as possible and mitigating trauma, especially for children; and provide wraparound supports for children and parents that foster long-term stability. 

FamilyAid provides children and parents with a path to permanent housing via educational programs, housing search and placement support, and connections to vital resources they need to return to their own homes. We employ a two-generation (2Gen) educational model that focuses on parents and children’s needs, teaching families how to quickly overcome the barriers they face to return to stable housing.

We have quadrupled in size in the last five years and remain on an exciting growth trajectory to serve more than 5,000 children and parents this year. We have launched bold new strategies to reduce two-generation homelessness by deepening and increasing our prevention, housing, and supportive services for children and parents. Significant new funding powers our strategic vision of serving more families through a deepened 2Gen approach that reduces homelessness’s cause, scope, and impact. 

Our supportive, collaborative, diverse workplace of more than 120 professionals is ideal for a skilled, result-oriented manager driven to help children and families thrive. FamilyAid has been recognized as a 2023 Top Workplace by the Boston Globe Media.

To support these strategies, the agency seeks a dynamic and driven Housing Supervisor, Flex/Prevention Programs.

The Housing Supervisor will provide program leadership and supervision to a team of housing specialists whose primary focus is to support families who have been identified as needing assistance in their housing. In addition to hiring, supervising, and evaluating housing specialists, the supervisor will work with the Director of Housing Search and Placement, Flex Program Manager, and other program leadership to ensure successful implementation of agency, state, and program policies to ensure implementation of agency and program policies and practices to ensure the provision of high-quality services to FamilyAid’s families and children.

The Housing Supervisor will work in sync with program leadership and staff to ensure client satisfaction and safety. They will respond to crisis and follow agency and partner protocols related to incident reporting and child safety.

The Housing Supervisor will work with staff to ensure housing attainment and retention to meet program goals. Will support program management with data evaluation and recordkeeping tasks as part of daily program operations.

The agency supports professional growth, and offers competitive salaries, health, and dental plans, an employer-contributed 403b retirement plan, and a generous paid time off package.  

To learn more about our work, please visit https://familyaidboston.org/ 

Job requirements:

  • A bachelor’s degree in a related field is required.
  • A master’s degree or significant experience in family homeless services preferred.
  • 3+ years professional experience working in a social service setting.
  • 3+ years’ experience in supervising, managing and leading teams.
  • Bilingual in English and Spanish preferred
  • Familiarity working in a clinical setting.
  • Demonstrated success in applying evidence-based practices including Trauma Informed Care, critical time intervention and motivational interviewing.
  • Ability to work in both office and field-based settings with a diverse, homeless population. 
  • Excellent written and verbal communication skills
  • Flexibility and compassion essential 
  • Proven ability to manage competing priorities in fast paced setting.
  • Experience in Homelessness Prevention and Diversion Programing
  • Experience with pre-tenancy and tenancy processes.
  • Experience working with Landlords and property managers.
  • Experience with subsidized/low-income/tax credits housing.
  • Strong understanding of the Boston and Metro rental market preferred.

Work Schedule and Conditions: Full-time, 40 hours/week, with flexibility to best meet client and program needs. Some evening availability may be required. This is a hybrid position. Some onsite work at FamilyAid locations and main office will be required.

FamilyAid Boston is committed to a policy of equal employment opportunity without regard to race, color, national origin, religion, disability, gender, gender identity, sexual orientation, or age.