Resident Services Coordinator (337 views)

Sacramento, CA
April 15, 2020 2020-06-14
Job Description

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This position will be responsible for providing and monitoring program services in the area of economic development, self-sufficiency, homeownership, drug prevention and family services. The incumbent performs skilled work in interviewing, assessing and establishing appropriate programs for clients, and is responsible for ongoing follow-up and case management activities.

Resident services coordinator main function is to work with residents to enhance education, employment, health & nutrition.  Some of the day –to-day activities for the coordinator include making monthly connections with residents in their caseload to ensure the participants are meeting their goals within their contract in various housing programs available to them.     

• Receives direct supervision from the Supervisor or Program Manager.
• May receive lead direction and or functional guidance from higher level staff
• May exercise technical and functional lead direction over temporary employees and training program participants.

Experience: Two years of increasingly responsible experience in social, housing or community services, including case management.

Education: Graduation from an accredited high school, or possession of an equivalent certificate or diploma recognized by the State of California (e.g. G.E.D.). An associate or bachelor’s degree in social work, human services, counseling or a related field is highly preferred.

Knowledge of: Familiarity with activities and services provided by a business environment that implements services in any of the following fields: human services, counseling or a related field; social services, community services, and case management. Modern office methods and equipment including FAX machines, multi-line telephone systems, computers and applicable software; proper English usage including spelling, grammar punctuation, editing and vocabulary; public and agency desk procedures and methods of providing services and information; standard business mathematics, principles and procedures of record keeping.